Privacy Policy for bd971

1. Data We Collect

When you interact with bd971, we collect certain categories of personal information that are necessary to provide our services, meet our legal obligations, and ensure the safety of the platform. The categories of data we collect include the following:

1.1 Registration & Identity Data

When you register an account on bd971, we collect your legal full name, date of birth, residential address within Bangladesh (including city — such as Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and mobile phone number. This information is required to create your account and to verify your identity as part of our Know Your Customer (KYC) obligations.

1.2 Verification Documents

To comply with our age verification and anti-money laundering (AML) requirements, we may request copies of government-issued identification documents, such as your National Identity Card (NID), passport, or driving licence. We may also request proof of address in the form of a recent utility bill or bank statement, and proof of ownership of the payment method used to deposit funds.

1.3 Financial & Transaction Data

We collect records of all financial transactions conducted through your bd971 account, including deposits, withdrawals, bonus credits, wager amounts, and game outcomes. We record the payment method used — such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard — along with the transaction reference, date, time, and amount in Bangladeshi Taka (BDT). We do not store full payment card numbers; card data is processed by our certified payment partners only.

1.4 Usage & Behavioural Data

When you use the bd971 platform, we automatically collect technical information including your IP address, device type and operating system, browser type and version, session duration, pages visited, games played, bet history, and feature usage patterns. This data is used to improve the platform experience, detect fraud, and ensure technical stability.

1.5 Communications Data

If you contact bd971's customer support team by email or live chat, we retain records of those communications including the content of your messages, timestamps, and any attachments submitted. This data is used to resolve your queries, improve our support quality, and maintain an audit trail where legally required.

1.6 Responsible Gaming Data

Where you use bd971's responsible gaming tools — such as setting deposit limits, requesting a cooling-off period, or applying for self-exclusion — we record those preferences and the dates on which they were applied. This data is retained separately and treated with heightened confidentiality. It is used solely to enforce the restrictions you have requested and to support our responsible gaming obligations.

2. How We Use Your Data

bd971 uses the personal data we collect only for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are as follows:

• Account Management: To create, maintain, and administer your bd971 account, including processing login requests, updating account details, and managing account closures.
• Identity Verification (KYC): To verify your identity, confirm your age as 18 or above, and satisfy our anti-money laundering obligations under applicable law.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and other supported payment channels, and to maintain accurate financial records.
• Service Delivery: To provide access to casino games, sports betting markets (including cricket BPL, IPL, and T20 World Cup events), and all other features of the bd971 platform.
• Customer Support: To respond to your queries, resolve complaints, and maintain records of your interactions with our support team.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and money laundering attempts. This includes automated monitoring of account behaviour patterns.
• Responsible Gaming Compliance: To enforce deposit limits, self-exclusion periods, cooling-off requests, and other player protection measures you have activated.
• Legal Compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities or law enforcement agencies.
• Marketing Communications: Where you have given explicit consent, to send you promotional offers, bonus notifications, and platform updates by email or SMS. You may withdraw this consent at any time by contacting [email protected].
• Platform Improvement: To analyse aggregated usage data, identify technical issues, and develop improvements to the bd971 platform and user experience.

3. Data Sharing

bd971 takes your privacy seriously and limits the sharing of your personal data to circumstances where it is strictly necessary. We do not disclose your personal information to any third party except in the following defined circumstances:

3.1 Payment Service Providers

To process your financial transactions, bd971 shares the minimum necessary data — typically your name, account reference, and transaction amount in BDT — with our payment processing partners. These partners include mobile financial service providers such as bKash, Nagad, and Rocket, as well as card networks and banking institutions. All payment partners are contractually required to handle your data securely and to use it only for the purpose of processing your transactions.

3.2 Identity Verification Partners

bd971 may use third-party KYC and identity verification service providers to assist with the verification of your identity documents. These providers process your identity data under strict data processing agreements and are not permitted to retain or use your data beyond the scope of the verification process.

3.3 Game Software Providers

Some game outcomes, betting history, and session data may be processed by our third-party game software providers, including studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive only the minimum data necessary to deliver the gaming service and are bound by confidentiality and data protection obligations.

3.4 Legal and Regulatory Disclosure

bd971 may disclose your personal data to competent authorities, regulators, courts, or law enforcement agencies where we are legally obliged to do so, or where disclosure is necessary to protect the rights, property, or safety of bd971, its users, or the public. In such cases, we will disclose only the data specifically requested and will take reasonable steps to notify you of the disclosure where permitted by law.

3.5 Business Transfers

In the event that bd971 undergoes a corporate restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. In such circumstances, bd971 will take reasonable steps to ensure that the incoming entity provides privacy protections no less comprehensive than those described in this policy, and will notify affected users in advance where practicable.

4. Cookies & Tracking

bd971.net uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file that is stored on your device when you visit the platform. The following categories of cookies are used on bd971:

4.1 Strictly Necessary Cookies

These cookies are essential for the platform to function correctly. They enable core features such as user authentication, session management, and security token validation. Without these cookies, the bd971 platform cannot operate. As they are strictly necessary, they do not require your consent and cannot be disabled through our platform settings.

4.2 Performance & Analytics Cookies

We use performance cookies to collect anonymised data about how users interact with bd971.net — including which pages are visited most frequently, how long sessions last, and where users encounter errors. This data helps us identify areas for improvement and monitor platform stability. The information collected through these cookies is aggregated and does not identify individual users.

4.3 Functional Cookies

Functional cookies allow bd971 to remember your preferences — such as your chosen language settings, preferred game categories, and responsible gaming settings — so that you do not need to reconfigure them each time you log in. These cookies improve the overall usability of the platform and are stored only for the duration of your session or for a limited period thereafter.

4.4 Managing Cookies

You may control and manage cookies through your browser settings. Most modern browsers allow you to block, delete, or restrict cookies at the device level. Please note that disabling strictly necessary cookies will impair your ability to use the bd971 platform, including logging in and completing financial transactions. For guidance on managing cookies in your specific browser, please consult your browser's help documentation.

5. Data Security

bd971 implements a robust set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes the following safeguards:

• SSL/TLS Encryption: All data transmitted between your device and bd971.net is encrypted using industry-standard SSL/TLS protocols, indicated by the HTTPS prefix in your browser's address bar.
• Encrypted Data Storage: Sensitive personal data, including identity documents and financial records, is stored in encrypted form on secured servers. Encryption keys are managed separately from the data they protect.
• Access Controls: Access to personal data within bd971's systems is restricted on a strict need-to-know basis. Staff members are granted the minimum level of access necessary to perform their role, and all access is logged and audited.
• Two-Factor Authentication: bd971 offers two-factor authentication (2FA) to all registered users and strongly recommends its use as an additional layer of account security.
• Intrusion Detection: Our systems are monitored continuously for signs of unauthorised access or suspicious activity. Automated alerts are triggered for anomalous login patterns, rapid transaction sequences, and other indicators of compromise.
• Staff Training: All bd971 personnel who handle personal data undergo regular data protection training to ensure awareness of their obligations and the correct handling procedures.

While bd971 employs rigorous security measures, no digital platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, bd971 will notify affected users as promptly as practicable and will take immediate steps to contain and remediate the breach.

6. Data Retention

bd971 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

6.1 Active Accounts

While your bd971 account remains active, we retain all personal data associated with your account, including registration details, transaction history, KYC documents, and responsible gaming records. This data is necessary to provide ongoing service and to maintain accurate records of your account activity.

6.2 Closed Accounts

Following the closure of your bd971 account — whether initiated by you or by bd971 — we retain your personal data for a minimum period of five years. This retention period reflects our obligations under anti-money laundering legislation, financial record-keeping requirements, and the potential need to respond to legal claims. After the mandatory retention period has elapsed, your data will be securely deleted or anonymised in line with our internal data destruction procedures.

6.3 Marketing Data

If you have given consent to receive marketing communications from bd971, we retain your contact details and marketing preferences until you withdraw your consent. Upon withdrawal of consent, your details will be removed from our active marketing lists within 10 business days, though they may be retained in suppression lists to ensure you are not contacted again in error.

6.4 Support Records

Records of customer support interactions are retained for a period of three years from the date of the interaction, after which they are securely deleted unless they form part of an ongoing legal matter or regulatory investigation.

7. Your Rights

As a user of bd971, you hold a number of rights in relation to the personal data we hold about you. bd971 is committed to upholding these rights and to responding to any request you make within a reasonable timeframe. Your rights include the following:

• Right of Access: You have the right to request a copy of the personal data bd971 holds about you. We will provide this information in a clear, structured format within 30 days of receiving your verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update basic account details directly through your account settings, or by contacting our support team.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is not absolute — where we are required to retain data for legal or regulatory purposes, we will explain our basis for doing so. Requests for erasure will be assessed on a case-by-case basis.
• Right to Restriction of Processing: You may request that bd971 restrict the processing of your personal data in specific circumstances, for example while a rectification request is pending or while you contest the lawfulness of our processing.
• Right to Data Portability: Where technically feasible and legally applicable, you have the right to receive a copy of your personal data in a structured, machine-readable format, which you may then transfer to another service provider of your choice.
• Right to Withdraw Consent: Where bd971 processes your data on the basis of your consent — such as for marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. Upon receipt of such an objection, bd971 will cease processing your data for that purpose immediately.

To exercise any of the rights listed above, please contact our data protection team at [email protected]. Please include your full name, registered email address, and a clear description of your request. We may ask you to verify your identity before processing any data rights request.

8. Policy Updates

bd971 reviews this Privacy Policy periodically and updates it as necessary to reflect changes in our data practices, applicable legal requirements, or the services we offer. When material changes are made to this policy, we will notify registered users by email to the address associated with their account and will post a prominent notice on bd971.net for a period of at least 30 days following the update.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy whenever you visit bd971.net to stay informed about how we protect your data. Your continued use of the platform following any update constitutes your acceptance of the revised policy.

For all privacy-related queries, concerns, or data rights requests, please contact us directly at [email protected]. We aim to acknowledge all queries within two business days and to provide a full response within 30 days of receiving a verified request.